Dunro Privacy Policy

1 Information We Collect

When using Dunro services, we may collect the following information:

• Mobile phone number for account registration and login.
• Profile information voluntarily provided by the user.
• Reviews, comments, and content published by the user.
• Violation reports and support requests.
• Technical information including device type, operating system, application version, and technical identifiers required to provide services.
• Information related to how the user uses the application.

2 Purpose of Data Collection

User information is used for the following purposes:

• Creating and managing user accounts.
• Providing application services and features.
• Displaying relevant content based on the user’s interests, activity, and platform usage.
• Sending notifications, promotions, events, and related announcements.
• Reviewing violation reports.
• Responding to support requests.
• Improving service quality and platform security.
• Preventing abuse, fraud, and illegal activities.

4 User Reviews and Content

Users may submit reviews for businesses and report violations through the platform.

Users are responsible for the content they publish. Publishing content that is unlawful, offensive, misleading, infringing on the rights of others, or contrary to public morality is prohibited.

Dunro reserves the right to remove, edit, restrict, or block such content when necessary.

5 Violation Reports

Information submitted through the violation reporting section is used solely for reviewing and processing reports. When legally required, such information may be provided to competent authorities.

6 Information Sharing

Dunro does not sell, rent, or transfer users’ personal information to third parties, except in the following cases:

• When required by applicable laws, legal authorities, or official judicial orders.
• To protect the rights, safety, and interests of users or Dunro.
• To provide technical services through contractors and infrastructure providers who are obligated to maintain confidentiality.

7 Data Storage and Security

Dunro uses reasonable technical and organizational measures to protect user information against unauthorized access, disclosure, alteration, or deletion.

User information may be retained for a specific period in accordance with the laws and regulations of the Islamic Republic of Iran and other applicable legal obligations.

8 User Rights

Users may:

• Edit their account information.
• Submit a request to delete their user account.
• Contact support regarding the processing of their personal information.

9 Compliance with Laws

Use of Dunro services constitutes acceptance of the laws and regulations of the Islamic Republic of Iran, electronic commerce laws, cybercrime regulations, and other relevant legal requirements.

10 Changes to This Policy

Dunro may update this Privacy Policy at any time. Updated versions will be published through the website and/or application.

1 Information We Collect

To create and manage a business account, Dunro may collect the following information:

• Mobile phone number of the business owner or authorized representative.
• Business name and business details.
• Address and contact information.
• Images, logo, and business introduction information.
• Published posts, promotions, and events.
• Responses submitted to user reviews.
• Technical information related to the use of services.

2 Purpose of Data Collection

Business owner information is used for the following purposes:

• Creating and managing the business page.
• Displaying business information to users.
• Publishing promotions, events, and informational posts.
• Facilitating communication between users and the business.
• Providing support services.
• Improving service quality and platform security.

4 Content Responsibility

Business owners are responsible for the accuracy and legality of all information, images, prices, promotions, events, posts, and other content they publish.

Dunro is not responsible for the accuracy of business information or for the quality of goods or services provided by businesses.

5 Responses to User Reviews

Business owners may respond to user reviews. Publishing any offensive, unlawful, misleading, or rights-infringing content is prohibited.

6 Content Removal and Account Restrictions

Dunro reserves the right to remove content, suspend, or block accounts if content violates the laws of the Islamic Republic of Iran, third-party rights, public morality, or platform rules.

7 Information Sharing

Business owner information may be shared with third parties only in the following cases:

• Legal requirements and orders from competent authorities.
• Protection of platform and user security.
• Provision of infrastructure and technical services by trusted contractors.

8 Data Security and Retention

Dunro applies reasonable security measures to protect information submitted by business owners.

Information may be retained for a specific period in accordance with the laws of the Islamic Republic of Iran and applicable legal obligations.

9 Compliance with Laws

Use of Dunro services constitutes acceptance of the laws and regulations of the Islamic Republic of Iran, electronic commerce laws, cybercrime regulations, and other relevant legal requirements.

10 Business Account Deletion

Business owners may request deletion or deactivation of their business account through Dunro support. Some information may be retained for a specific period due to legal obligations.

11 Changes to This Policy

Dunro reserves the right to amend and update this document at any time. Updated versions will be published through the website or application.